Servicing & maintenance
What happens during an annual boiler service?
A step-by-step look at what an engineer checks during a yearly boiler service, and why it is worth doing every year.
Hexham · Tynedale · Northumberland
Boiler Repairs, Servicing & Installation in Hexham
From a boiler that has stopped working to planning a replacement, Hexham Boilers helps local homes find the right next step. Tell us what is happening and get honest advice and a clear quote.
Prefer to talk? Call Hexham Boilers on 07960 485 880
- Local to HexhamWe work in Hexham and the villages around it, so we know the local homes – from stone terraces to farmhouses.
- Clear quotes firstYou get a clear explanation of the work and the price before anything starts. No pressure to go ahead.
- Honest repair-or-replace adviceIf a repair makes sense, we will say so. We only suggest a new boiler when it is genuinely the better option.
- Straight answers on timingWe tell you honestly when we can attend – we never promise times we cannot keep.
Where do you need to start?
Repair, install or service
My boiler has a problem
Losing pressure, no hot water, strange noises or a fault code on the display.
Boiler repairsI need a new boiler
Replacing an old or unreliable boiler, or changing to a different type of system.
Boiler installationMy boiler is due a service
An annual check to keep the boiler safe, efficient and in line with its warranty.
Boiler servicingWhy a local boiler engineer?
Heating help from people who know Tynedale homes
Homes around Hexham are not all the same. Stone terraces near the Abbey, farmhouses in Hexhamshire, barn conversions in the Allen valleys and family homes in Corbridge and Stocksfield all have different heating needs – and different problems when things go wrong.
Being local means we understand those homes. We know how thick stone walls affect radiator sizes, why condensate pipes freeze on exposed hillsides, and when a combi boiler is the right choice – and when it is not.
We keep things straightforward. You tell us what is happening; we explain what is likely to be wrong and what it would cost to fix; and you decide. If a repair makes sense, we will say so. If the boiler is genuinely at the end of its life, we will explain why and give you a clear quote for a replacement to compare.
Whether you need a boiler repair, a yearly service or a new boiler, the first step is the same: request a quote below or give us a call.
Recent work around Hexham
How it works
Three simple steps to a clear quote
Tell us the issue
Use the quote form or phone us. Tell us what the boiler is doing, or what you would like installed – a photo of the boiler or fault code helps.
Discuss the options
We talk it through with you, and visit or assess the system where needed, so the advice fits your home and budget.
Receive a clear quote
You get a straightforward quote explaining the work. Take your time – there is no pressure to go ahead.
Areas we cover
Hexham and villages within about 10 miles
We are based in Hexham and work across the surrounding Tynedale villages. If you are not sure whether we cover your address, put your postcode in the quote form and we will let you know.
Questions
Frequently asked questions
What areas do you cover?
We are based in Hexham and cover the town and villages within about 10 miles, including Corbridge, Acomb, Riding Mill, Stocksfield, Haydon Bridge, Allendale, Slaley and the North Tyne villages. See <a href="/areas-we-cover/">areas we cover</a>, or include your postcode in the quote form and we will confirm.
Do you give a price before starting work?
Yes. Once we understand the job, we explain what is needed and what it will cost before any work begins, so you can decide.
How quickly can you come out to a broken boiler?
It depends on how busy we are and where you live. When you get in touch we will tell you honestly when we can attend – we do not promise times we cannot keep.
Should I repair my old boiler or replace it?
It depends on its age, condition, repair history and whether parts are available. We will give you an honest comparison – read more on our <a href="/boiler-replacement/">boiler replacement</a> page.
How often should my boiler be serviced?
Once a year. A yearly service keeps the boiler safe and efficient and is usually needed to keep the manufacturer’s warranty valid.
What should I do if I smell gas?
Leave the property, do not use electrical switches or naked flames, open doors and windows if it is safe, and phone the National Gas Emergency Service on 0800 111 999.
Request a quote
Tell us about your boiler
Fill in the short form and we will get back to you using the contact method you choose.
If your boiler has stopped working, phone us and we will tell you honestly when we can attend.
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